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Terms and Conditions

Effective Date: July 8th 2025

Last Updated: July 8th 2025
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1. Agreement Overview

These Terms and Conditions (“Terms”) govern your use of the Psionic, Inc website (psionicnav.com) and our navigation technology products and services. By accessing our website or using our products, you agree to be bound by these Terms.

Company Information:

2. Use of Website

Permitted Use

You may use our website to:

  • Learn about our navigation technology and services
  • Contact us for business inquiries
  • Access technical documentation and support materials
  • Download authorized software and documentation
Prohibited Use

You may not:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Copy, distribute, or modify our proprietary content without permission
  • Interfere with the website’s operation or security
  • Use automated systems to access the website without permission

3. Products and Services

SurePath™ Navigation System

Our SurePath™ technology provides GPS-denied navigation capabilities for:

  • Commercial ground vehicles and aviation
  • Defense and military applications
  • Space missions and aerospace operations
  • Industrial and autonomous systems
Service Availability
  • Products and services are subject to availability
  • Technical specifications may change without notice
  • Custom solutions require separate agreements
  • Government contracts may have additional terms

4. Intellectual Property

Our Rights

Psionic, Inc owns all rights to:

  • SurePath™ technology and related patents
  • Space Navigation Doppler Lidar (PSNDL) technology
  • Website content, logos, and trademarks
  • Proprietary software and documentation
  • NASA-licensed technology improvements
Your Rights

When you purchase our products, you receive:

  • Limited license to use the technology as intended
  • Access to technical support and documentation
  • Right to integrate with your existing systems (as specified in product agreements)
Restrictions

You may not:

  • Reverse engineer or attempt to copy our technology
  • Share proprietary information with unauthorized parties
  • Use our intellectual property to create competing products
  • Remove or modify proprietary notices or markings

5. Orders and Purchasing

Order Process
  • All orders require written confirmation
  • Pricing is subject to change without notice
  • Custom orders may require deposits or milestone payments
  • Government orders follow applicable procurement regulations
Payment Terms
  • Payment terms vary by customer type and order size
  • Government customers: Net 30 days (or as specified in contract)
  • Commercial customers: Terms specified in sales agreement
  • Late payments may incur fees and service interruption
Delivery and Installation
  • Delivery timelines are estimates, not guarantees
  • Installation services available separately
  • Customer responsible for site preparation
  • Risk of loss transfers upon delivery

6. Warranties and Disclaimers

Limited Warranty

We warrant that our products will:

  • Perform substantially as documented for [X] months/years
  • Be free from material defects in workmanship
  • Meet published specifications under normal operating conditions
Warranty Exclusions

Warranty does not cover:

  • Damage from misuse, modification, or normal wear
  • Problems caused by third-party software or hardware
  • Use outside of specified operating parameters
  • Force majeure events or customer-caused issues

Disclaimer

EXCEPT AS EXPRESSLY STATED, ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

7. Limitation of Liability

Liability Limits

To the maximum extent permitted by law:

  • Our total liability is limited to the amount paid for the specific product or service
  • We are not liable for indirect, consequential, or punitive damages
  • We are not liable for business interruption, lost profits, or data loss
  • These limits apply regardless of the cause of action
Critical Applications

NAVIGATION SYSTEMS ARE TOOLS TO ASSIST DECISION-MAKING. USERS MUST MAINTAIN SITUATIONAL AWARENESS AND NOT RELY SOLELY ON AUTOMATED SYSTEMS. WE ARE NOT LIABLE FOR ACCIDENTS OR INCIDENTS RESULTING FROM NAVIGATION DECISIONS.

8. Export Controls and Compliance

Export Restrictions

Our technology may be subject to:

  • U.S. export control laws and regulations
  • International Traffic in Arms Regulations (ITAR)
  • Export Administration Regulations (EAR)
  • Country-specific import/export requirements
Customer Responsibilities

You agree to:

  • Comply with all applicable export/import laws
  • Obtain necessary licenses and approvals
  • Not export to restricted countries or entities
  • Notify us of any compliance concerns

9. Government Customers

Special Terms

Government customers are subject to:

  • Federal Acquisition Regulation (FAR) clauses
  • Defense Federal Acquisition Regulation Supplement (DFARS) clauses
  • Agency-specific terms and conditions
  • Security clearance requirements where applicable
Data Rights

Government data rights are as specified in individual contracts and applicable regulations.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. The Privacy Policy is incorporated into these Terms by reference.

11. Termination

Termination Rights

We may terminate or suspend access to our website or services if you:

  • Violate these Terms or applicable laws
  • Fail to pay amounts due
  • Engage in conduct harmful to our business
  • Breach confidentiality or security obligations
Effect of Termination

Upon termination:

  • Your right to use our products and services ends
  • You must return or destroy confidential information
  • Certain obligations (payment, confidentiality, liability limits) survive
  • Existing contracts may continue under their own terms

12. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

  • Your use of our products or services
  • Your violation of these Terms
  • Your violation of applicable laws
  • Your negligence or misconduct

13. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters, wars, or terrorist acts
  • Government actions or regulations
  • Labor disputes or supply chain disruptions
  • Internet or telecommunications failures

14. Dispute Resolution

Governing Law

These Terms are governed by the laws of Virginia, without regard to conflict of law principles.

Dispute Process
  1. Informal Resolution: Contact us to attempt resolution
  2. Mediation: If informal resolution fails, disputes will be mediated
  3. Arbitration: Unresolved disputes will be arbitrated under American Arbitration Association rules
  4. Court Jurisdiction: Virginia state or federal courts have exclusive jurisdiction for matters not subject to arbitration

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any signed agreements, constitute the entire agreement between you and Psionic, Inc.

Modifications

We may update these Terms periodically. Continued use of our website or services after changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.

Waiver

Our failure to enforce any provision does not constitute a waiver of our rights.

16. Contact Information

For questions about these Terms, please contact us:

Psionic, Inc:

1100 Exploration Way

Suite 209

Hampton, VA 23666

‍Email: legal@psionicnav.com

‍Website: https://www.psionicnav.com/

‍Important Notes for Users

Navigation Safety
  • Always maintain situational awareness when using navigation systems
  • Do not rely solely on automated navigation in critical situations
  • Verify navigation data against other sources when safety is critical
  • Follow all applicable safety protocols and regulations
Technical Support
  • Technical support is available during business hours
  • Emergency support may be available for critical applications
  • Support terms vary by product and service agreement
  • Remote diagnostics may be used to assist troubleshooting
Training and Certification
  • Proper training is recommended for all users
  • Certification programs may be available for complex systems
  • Customer training requirements may apply for certain applications
  • Documentation and user manuals are provided with all products

These Terms are designed to protect both our business and our customers while enabling the successful deployment of advanced navigation technology. We’re committed to clear communication and fair business practices.